Privacy

Allied Access, Inc. maintains comprehensive customer records. These records contain billing information, home addresses, phone numbers, usernames and e-mail addresses. This information is required so that we may properly invoice our members. Allied Access, Inc. stores this information securely, both on paper, and on a computer that is separate from our AAi servers. This information is protected from intrusion or theft. Allied Access, Inc. considers this information highly confidential, and under no circumstances do we sell or freely divulge this material.

Terms of Service

Billing Policies

Allied Access, Inc. services are billed via E-Statements on the first of the month, in advance of usage, similar to other utilities. Payments are due by the 15th of that month, and considered late after the 16th of the month. A late fee may be imposed after the 16th of the month. Access charges begin on the day the account is opened -- when a member picks a username and password -- NOT when first used. In the event that computer problems prevent a member from using the account, it is the member's responsibility to notify the billing department and request suspension or cancellation of the account. Allied Access, Inc. accounts are billed at a flat rate for unlimited usage. Accounts will continue to be billed, whether used or not, until the member cancels the account. Allied Access, Inc. reserves the right to suspend or terminate accounts at any time. Allied Access, Inc. will also charge $25.00 for every returned check or credit card chargeback.

Credit Cards

Allied Access, Inc. accepts Visa, MasterCard, American Express, and Discover. Accounts are billed the full amount due on the 1st of each month.

Optional Billing

Though Allied Access, Inc. bills with E-Statements, we will be happy to provide regular mail billing for both home and business customers. All accounts are due by the 15th, and are considered delinquent on the 16th. There is an additional $1.00 charge per month for this service. We accept Personal and Business Checks, cash and money orders. Payments can be sent regular mail, or can be dropped off at our offices, 909 Chestnut, Murphysboro, Il. 62966. Please include your Customer ID on your payment.

Account Requirements

(a.) Allied Access, Inc. does not provide service directly to minors. The difficulty in recovering losses from delinquent minor accounts precludes Allied Access, Inc. from offering service to individuals less than eighteen (18) years of age. If a minor requires Internet access, it is recommended that the parents or guardians of the minor set up an account with Allied Access, Inc. In no way are minors restricted from using our service, they simply cannot be the account holder. Allied Access, Inc. recommends that parents use caution, and supervise their children while they surf the 'net.

(b.) Allied Access, Inc. chooses to not provide access to anonymous individuals. We must have the true and correct name of all subscribers when they sign up for service. To this end, Allied Access, Inc. requires that all members either pay for services with a major credit card, or if electing to pay by cash or check, to present a valid Driver's License, Military Identification Card, State-Issued Identification Card, or Passport. Use of nicknames or other "handles" while on the Internet is in no way restricted. Allied Access, Inc. requires positive identification of our members for the sole reason to protect the company and its services from the risks of doing business with unknown individuals.

Account Cancellation

A written cancellation request containing member's name, username or e-mail address, and signature is required. The purpose of this document is to ensure that the cancellation request is being made by the owner of the account and that the person presenting it is entitled to request the cancellation. Members may terminate their accounts at any time, however, no refunds will be made for unused services. We do not prorate the final month or unused service, and all cancellations are effective at the end of the month that the written cancellation is received. Cancellation requests may be mailed (USPS), or delivered to the office. Allied Access, Inc. cannot accept cancellation by phone, or via e-mail due to the ease of forging e-mail headers.

Content

Allied Access, Inc.does not exercise any control over the content that members may access via our systems. Members are expected to take responsibility for their actions on our system or on systems accessed through Allied Access, Inc. Members are expected to abide by all posted Usage Agreements on systems they access through Allied Access, Inc. If a member accesses material that they find offensive, they are expected to avoid the offensive material. Members are expected to take full responsibility for statements made in e-mail, chat rooms, USENET postings, and web pages. We reserve the right to suspend account usage at any time. Allied Access, Inc. is not responsible for the accuracy or validity of any information received through the service. Member agrees to indemnify and hold harmless Allied Access, Inc. from any damage claims resulting from use of our services.

Security

Allied Access, Inc. strives to maintain the security and integrity of our systems. Members are expected to take responsibility for the security of their own systems. This includes (as needed) critical updates to installed operating system (OS), regular updates to virus software. Members are also cautioned to be watchful for Malware, Spyware, and Adware. Third Party software can assist you with your efforts. Links are available on our homepage. http://www.alliedaccess.net

Lawful Usage

Allied Access, Inc. systems may not be used for any unlawful purpose. Transmission of any material that is in violation of any local, state or federal laws may result in immediate termination of the offending member's account. This includes copyrighted material, material judged legally to be obscene or threatening, or material protected by trade secret. The advertisement for, distribution of, or trading of illegally copied software, or any other copyrighted material is expressly prohibited, unless permission is established in writing and in advance from the copyright holder.

Unauthorized Usage

Any unauthorized attempt to access systems or records, or to modify system information, whether on Allied Access, Inc. systems or another system, will result in the suspension of member access. Unauthorized activities include: using passwords other than those assigned to you, guessing at passwords, accessing private information, accessing any system to which the member is not welcome. Allied Access, Inc. fully prosecutes any unauthorized usage or theft of services.

Unsolicited Commercial Email (UCE) or "SPAM"

(a.) Allied Access, Inc. has a "Zero Tolerance" policy regarding Unsolicited Commercial or Bulk E-mail. Allied Access, Inc. considers UCE/UBE, as well as Excessive Cross-Posting (ECP) to newsgroups, to be detrimental to the Internet community in general and damaging to Allied Access, Inc. systems in particular. Unlike traditional (snail-mail) bulk mailings, where the primary cost of distribution is borne by the sender, UCE/UBE puts the burden of cost on the recipient. This will remain true as long as it remains free to send an e-mail message.

(b.) Allied Access, Inc. strives to remain a responsible 'Net citizen', and as such we will act swiftly and decisively to prevent UCE/UBE from originating from our server. Many people do not realize what can happen if an ISP allows UCE/UBE to originate from their servers. Many ISPs and domains block ALL mail from servers that are notorious for allowing UCE/UBE to originate there. If this happens, none of the mail sent from Allied Access, Inc. to that blocked server can get through. This results in an unsatisfactory condition for the rest of our customers. Since the actions of one or two members can have a negative impact on the service for all of our members, we have chosen to take an aggressive stance against 'spam'.

(c.) Allied Access, Inc. members who use any of our services to send unsolicited e-mail are subject to immediate account cancellation, and may, under existing law, be billed $.05/per message, or $1000.00, whichever is greater. This charge is not negotiable and will be applied retroactively if incontrovertable evidence of Unsolicited Commercial or Bulk Mail is discovered. Allied Access, Inc. may pursue any legal action necessary to collect this payment.

(e.) Non-members who use Allied Access, Inc. services to send e-mail may be criminally prosecuted to the fullest extent possible. Theft of service of this type is considered "Larceny by False Pretense" and is a felony.

Suspension or Termination of Services

Allied Access, Inc. Terms of Service permits Allied Access, Inc. to suspend or terminate a member's account at any time, without prior notification, and for any reason. If a situation that is not covered in this Terms of Service arises, Allied Access, Inc.reserves the right to act as needed to protect our systems, data integrity, and professional reputation. Examples of why access may be suspended or terminated: if an account is sufficiently past due and considered delinquent; if we believe there is an attempt to penetrate Allied Access, Inc. system security; if an account is consuming excessive system resources; if the account is 'spamming' mail accounts or news servers.

Data Backup/Integrity

Allied Access, Inc. produces periodic backup copies of all critical Allied Access, Inc. data. This data can be used to restore our systems in case of a catastrophic system failure, damage, or disaster. Allied Access, Inc.does not provide back-up services for member data, including web pages, co-located servers, or any other data or information stored on Allied Access, Inc. servers including, but not limited to, E-mail messages (read and unread) which may reside on Allied Access, Inc. servers. The member is responsible for ensuring proper back up of member data, and that plan should not include Allied Access, Inc. involvement. Members are cautioned that if they do not provide adequate back-up protection for their data, Allied Access, Inc. does not guarantee data recovery in case of damage or loss.

Equal Opportunity

Allied Access, Inc. offers services without regard to race, color, religion, disability, national origin, gender, age, sexual orientation, marital or veteran status, or any other protected status.

Agreement to Abide by Terms of Service

Usage of any Allied Access, Inc. service constitutes agreement to adhere to these stated Terms of Service. Allied Access, Inc. reserves the right to modify service offering rates for service, Terms of Service, or any other policy without advance notice.